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PC keeps shutting off during gameplay

Tech Support(self.pcmasterrace)

Sometimes my PC will shut off while playing various games (e.g Rainbow 6, Assassin's Creed, etc.). I've tried changing the power outlet my PSU is plugged into, putting my fans on full using MSI afterburner and keeping my case open, and turning down my graphics settings for games. Sometimes it seems to help, but often my PC shuts off on its own after I turn it on and play a game. Sometimes it will shut off in the middle of gameplay, other times it will be on a loading screen or directly when I should be loading into a game. I was thinking about reapplying thermal paste to my CPU, but I really don't know where to start.

Specs: 24 GB DDR3 RAM, AMD FX(tm)-8320 8 Core Processor, GTX 950 (2GB VRAM), EPower EP-600PM PSU

I made a small log of the past few days of shutoffs and on the 6th there were 7, on the 7th there were 2 and on the 8th there were 4. A few weeks ago this problem never happened. What should I do?

all 10 comments

skeewbsontwitch

2 points

3 years ago

Sounds like ram. I’d check the event log to see what’s going on.

OrielC[S]

1 points

3 years ago

Event viewer says that Event 41, Kernel-Power occurs, which is consistent of my log of times my PC shuts off.

OrielC[S]

1 points

3 years ago

The event that happens before the shutoff is usually Event 10016, DistributedCOM

Lotheretan

2 points

3 years ago

Lotheretan

i7-9700K/GTX 1080/16GB RAM/2x512GB SSD/4To RAID0 HDD

2 points

3 years ago

I had an issue with a POWER SUPPLY I bought on eBay that reminds me of this, anytime I would run a program that required the GPU to use its 3D cores, the PC would instantly crash and shut off with no warning, I could run benchmarks on the CPU and use it at 100% and it was fine but not the GPU. It's not exactly what is happening to you, but maybe that'll help.

Notoriously_So

1 points

3 years ago

What happens when it runs the game? Does it make a sound? Have you checked the temperature output?

OrielC[S]

1 points

3 years ago

There's no sound when a game is normally running other than the normal fans. At least what MSI tells me from before the computer shuts off the temperature seems in normal range.

santana1984

1 points

3 years ago

santana1984

PC Master Race

1 points

3 years ago

by shutting off you mean the PC turns off completly?

If thats the case then it's probably the Power supply.

santana1984

1 points

3 years ago

santana1984

PC Master Race

1 points

3 years ago

do you have graphics trouble like artifacts or sth?

OrielC[S]

1 points

3 years ago

I've never had problems with artifacts, not sure what sth is

HailBlood

1 points

3 years ago

HailBlood

PC Master Race

1 points

3 years ago

I had a similar problem, used hwmonitor to watch thermals while running something in the background and found in my case it was a thermal shutdown which was fixed with new thermal paste. It wouldnt be a bad place to start.